Job Description

Now Hiring & Training: Pet-Passionate Team Leader (key-holder)

FREE Pet Food ⚫ FREE Treats ⚫ FREE Cat Litter ⚫ FREE Pet Wash ⚫ FREE Spotify Premium ⚫ 30% Employee Discount ⚫ 401(k) Matching ⚫ Paid Sick Time ⚫ Nearby SMART Train (San Rafael Station, 4 mins / 0.2 miles)

GUT-CHECK / SUMMARY : We're looking for a full-time key-holder with retail experience and a desire to develop a long-term career. Depending on experience, this opportunity could be for a Team Leader or an Assistant Manager position.  You're a smart, high-energy, positive-minded pet lover. Maybe your skills have gone unnoticed at Petco or PFE, and you think you'd be a better fit at a smaller store more intensely focused on helping pets and their owners. Or maybe you're currently under-appreciated in a larger corporate retail environment and would like to have more of an impact on your store. We'll train you about the pet world and our role in it. We're planning to hire two Team Leaders (Key-Holder). 

You are applying to our San Rafael store.   Interviews and Basic Training take place in our Novato store.  After training, most of your shifts will be in your Home Store, but you will get to work in all 4 locations (San Rafael, Greenbrae, Mill Valley, and Novato). 

About the Company

Woodlands Pet Food & Treats is a relatively new store focused on healthy food and top-quality accessories & supplies for pets. Everything we do centers around helping our customers maintain the health of their pets, and enrich their lives.

We take pride in making sure each customer receives an exceptional customer experience every time they visit. We offer a fun and challenging work environment with the potential for additional growth, and we offer a comprehensive training program to make sure you hit the ground running. We're looking for a few very special people to join our family. If you're a naturally friendly person who loves pets, please keep reading!

Required : (do not respond if you can't answer yes to all)

• Do you have a contagious enthusiasm for pets & people?
• Are you willing & able to work weekday mornings , evenings , and weekends ?
• Are you willing & able to start work before 10AM and/or end after 8PM?
• Can you regularly lift & carry 50 lbs without concern?
• Do you love to learn about animals and pet care?
• We have stores in Mill Valley, Greenbrae, San Rafael, and Novato. Do you have the means to get to each of these locations?

Extra Credit :

• Retail or business experience related to pets
• Familiarity with holistic & healthy pet foods
• Strong interest in the diet of pets, and all aspects of pet care
• Volunteered and/or supported non-profit animal rescue organizations

Basic Duties : (for everyone)

• Greeting customers & pets
• Providing thoughtful customer service & advice
• Opening / Closing tasks
• Retail Cashier
• Cleaning the pet wash
• Receiving deliveries, stocking shelves
• Carrying customer purchases out to the car
• Keeping the store neat, clean, and orderly

Key-Holder / Manager Duties :

• All of the above, plus:
• Open and Close the stores, as scheduled
• Provide clear, helpful direction to other team members
• Handling sticky customer situations
• Execute opening and closing procedures
• Make daily bank deposits
• Responsible for prompt stocking on delivery days
• Ongoing quest for pet-related knowledge for you and your team

Compensation :

• Competitive base rate, based on experience
• Paid Sick Time
• 401(k) - we match your contributions
• Generous employee discounts
• Free Pet Food, Free Treats, Free Cat Litter, Free pet wash, Free Spotify Premium
• Plus, you get to meet & pet our customers' dogs all day!!!

This position it typically full-time (5 days and 35 to 40 hours per week).  However, for the right person, we are open to the possibility of starting out part-time and moving to full-time.  As a retail store, everyone is expected to be able to work during the day, evenings, and weekends. We have four locations, and you will be scheduled to work in all four stores. Some time after your initial training, you will be assigned a "home store."

We provide a fun and friendly atmosphere, competitive pay and a great opportunity for people interested in a healthy, holistic approach to animal care. This is a fun, hard-working environment, where you can definitely make a difference in the lives of our customers (and their owners). We will train you so you can proudly help our customers make excellent choices about their pet food and other supplies.

If you already know this is the job for you, you're probably right! Please complete our application - we're looking forward to meeting you!

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