Job Description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Coordinates and supports scheduling of surgeries, in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants and patients. Allocates surgical blocks in collaboration with various department operations administrators, surgeons, physician’s assistants, Clinic scheduling and desk personnel. Provides data and reports related to the house of surgery, as requested. Demonstrates initiative and proficient organizational skills, to perform a variety of duties in support of physicians, patients, administrators and the institution. Prioritizes work according to departmental demands. Performs duties independently and demonstrates good judgment in handling difficult or critical situations that may involve patients. Knowledgeable in project management, computer software applications, scheduling technology, internet/intranet communications and research; document preparation, storage, and retrieval, customer service and public relations.

Associate's degree required or two years of medical appointment scheduling experience in a healthcare facility or six months of internal Mayo Clinic experience in the hiring work unit.Proficiency in anatomy, physiology and medical terminology preferred. Must have clerical skills, proficiency in Microsoft Office Suite. Must demonstrate well-developed leadership and customer service skills. Must demonstrate superior written and verbal communication skills. Must possess strong conflict management skills and the ability to independently problem solve. Must possess sophisticated skill sets and experience in specific areas such as ever changing technology and business practices. For internal candidate consideration: Must have Millennium/PCO experience and exceptional computer skills and knowledge of multiple software systems. Must be comfortable with the latest office technologies.None.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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