Description
As an Administrative Assistant 1, you will play a key role in managing our visitor center in partnership with the National Park Service. This position oversees reservations for our campground, overnight facilities, and day-use areas. Utilize your communication skills as you research and provide accurate information to visitors about our parks and community. Practice your retail experience to explore and order souvenirs and items for resale. With your organizational skills you will manage financial transactions, hire and train staff, create correspondence, possess office support knowledge, excel in Microsoft programs, maintain records and electronic files. If your passionate about history and geology, join us in preserving this extraordinary park and create meaningful experiences for our patrons.
Learn more about Thousand Springs State Park by visiting:
Operations Support: knows, understands, supports and complies with park and IDPR goals, objectives and procedures; is knowledgeable about local, regional and state issues that may affect the park; is knowledgeable of IDAPA 26; (or willing to learn) obtains required computer, retail sales and reservation training to ensure proficiency; monitors system performance, reporting and tracking issues and communicating as appropriate to assure resolution; maintains professional appearance according to departmental policy; deals appropriately and tactfully with others; attends all required Department trainings and meetings; participates in weekly staff meetings;
Visitor services: provides accurate information to the public in person, by phone, email and social media in a courteous and friendly manner; responds accurately to questions about park facilities, rules, fees, establishment and geological history; researches and describes park wildlife and weather trends and forecasts; researches regional cultural, historical, geological and recreational travel destinations; procures and displays brochures and maps of regional travel destinations;
Retail: determines what types of souvenirs and supplies would be useful for park visitor demographic; locates suppliers, purchases, receives and prices items; assembles retail displays using marketing and merchandising skills; maintains vendor files; monitors budget; conducts annual physical inventory and adjusts reservation system records accordingly, creates flyers to promote retail shop and posts around park;
Supervision: recruits, interviews, hires, schedules, trains and assigns tasks for Visitor Center and Entrance Station employees and volunteers; maintains cooperative relationship with park and departmental staff and volunteers;
Maintenance: ensures visitor center and public restrooms are cleaned to standard and accomplishes housekeeping duties as required; identifies needed repairs and reports them to appropriate park staff; cleans and organizes storage closets; ensures janitorial supplies are available;
Financial: adheres to department purchasing procedures; processes incoming funds in the form of Motor Vehicle Entry and camping fees; creates deposits and transports monies to bank; maintains change funds; processes invoices into Payment Services; maintains financial paper records in accordance with departmental retention plan; oversees reservations and documents for overnight facilities within the park;
General office functions: maintains, organizes, and preserves/disposes of paper and electronic records; processes invoices; tracks visitation statistics; issues keys to park staff and maintains key log; composes letters, correspondence and memos; uses a variety of programs including Microsoft Word, Excel, PowerPoint, and photograph editing software; updates Emergency Action Plan notebooks annually; updates park brochures and flyers and posts around the park; tracks Lost & Found items and disposes of items according to departmental policies; communicates with staff and volunteers about their supply needs and orders office supplies; sends, tracks and collects fees for Group Use Permits; maintains log of visitation statistics; coordinates installation and operation of computer reservation/registration systems and helps train staff in same.
Good knowledge of:
The preferred candidate will have experience:
WHY IDPR? We are innovators in outdoor recreation, committed to excellent service and resource stewardship. We foster experiences that renew the human spirit and promote community vitality. Our mission is to improve the quality of life in Idaho through outdoor recreation and resource stewardship. IDPR manages 30 state parks, trails and attractions throughout every region of Idaho and the registration programs for boats, snowmobiles and other off-highway vehicles (OHV). Money from these registration programs goes back to users to develop and maintain trails, facilities and programs. IDPR also provides free education courses for boaters and OHV operators. To learn more about Idaho Department of Parks and Recreation please visit:
BENEFITS: We offer a competitive benefits package which includes excellent medical, dental and vision insurance. There is generous vacation and sick leave accrual that begins as soon as you start. There are eleven paid holidays in a year; participation in one of the Nation's best state retirement systems; multiple saving plans and optional 401K; life insurance; wellness programs; ongoing training opportunities and more. For additional information related to benefits and/or State programs, please visit
EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
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