Job Description

Promotional priority for Teamsters runs from 7//23/2021 through 7/30/2021

Responsibilities
Customer Service
 Communicate and interact with co-workers, customers and others in a positive and respectful manner to provide positive public relations and customer service.
 Operate computerized cash register. 
 Collect fees and parking tickets and keep them organized. 
 Control parking of vehicles for best utilization of space. 
 Report problems to appropriate parking personnel. 
 Handle minor complaints.
 Answer questions related to automated pay machines, respond to or initiate inquiries, and explain policies and procedures.
 Demonstrate initiative and a willingness to help team members when necessary.
 Work independently as well as in a team environment.
 Respond positively to supervisor’s direction and customer concerns.
 Treat others with respect and consideration.
 Write and speak clearly and effectively.
 Monitor sound/video systems proficiency with equipment.

Quality Work and Productivity
 Perform quality work in an efficient and timely manner.
 Complete all work according to established University and PTS procedures and standards.
 Offer ideas and suggestions to increase efficiency and improve services.

Starting Hourly Rate:  $20.00

Work Environment

The work is performed in both interior and exterior environments in University parking structures and lots.

Minimum Qualifications
 High school diploma or equivalent, with one-year retail experience in dealing with public and cash handling.
 Excellent communication skills.
 Ability to follow written and oral instructions.

Preferred Qualifications
 Experience in a parking program. 
 Experience at a university or a campus setting.

 Ability to process cash and credit transactions in a timely manner.
 Ability to organize information from multiple sources to correctly process parking transactions.
 Knowledge of or ability to learn computerized parking system.
 Following and communicating University policies and procedures. 
 Assisting in sustaining a culture of respect and accountability.   
 History of strong and positive customer service experience.

About University of Minnesota Twin Cities

The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.

Connections working at University of Minnesota Twin Cities

Job Tags

Hourly pay,

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