Policy Data Entry Operator Job at Champion Family Insurance, Houston, TX

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  • Champion Family Insurance
  • Houston, TX

Job Description

A Policy Data Entry Operator is responsible for accurately entering and maintaining data linked to insurance policies. This function is crucial for ensuring that all policy information are up-to-date and appropriately documented in the company’s database. The operator plays a key part in the administrative process of policy management, contributing to efficient operations and customer satisfaction.

Responsibilities

  • Ensure all policy data is entered accurately and in a timely manner.
  • Enter information about a new insurance policy into the database, such as the policy's coverage options, payment amounts, and customer details.
  • Before entering data, ensure that all policy documents are complete and accurate.
  • Maintain and organize electronic records of all policies.
  • Perform regular data backups to prevent data loss.
  • Collaborate with underwriters, claims adjusters, and other departments to ensure data consistency.
  • Stay updated with software changes and upgrades to enhance data entry efficiency.
  • Provide training and support to new team members.

Requirements

  • High school diploma or equivalent
  • Proficiency in data entry software and Microsoft Office Suite, especially Excel.
  • Ability to identify and correct errors in a timely manner.
  • Good verbal and written communication skills for interacting with colleagues and customers.
  • Analytical skills to troubleshoot data issues and implement effective solutions.
  • Ability to empathize with customer needs and resolve their concerns effectively.

Job Tags

Full time,

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