Job Description
Jobs for Humanity is collaborating with Upwardly Global and with The Little Clinic to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: The Little Clinic
Job Description
PATIENT CARE TECH
BARTLETTFT The Little Clinic3.3
Bartlett, TN
Job Details Full-time
2 hours ago
Qualifications
- Vital signs
- Management
- Customer service
- Basic math
- Clinic
- High school diploma or GED
- Computer skills
- Communication skills
- Entry level
Full Job Description
Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and developmentwe have you covered. We are always looking for extraordinary talent to join our growing team!
Minimum - Basic computer skills
- Excellent administrative, communication, and organizational skill with high attention to detail
- Basic math skills (i.e., counting, addition, and subtraction)
- Ability to work cooperatively in a fast-paced, team-based environment
- Excellent customer service, organizational, and task-management skills
Desired - High School Diploma or GED
- Any previous experience in retail, customer service, or healthcare
- Knowledge of infection control practices
- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
Responsibilities - Greet any customers or potential patients while in the front area or near the clinic
- Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
- Answer questions, following HIPAA guidelines while in the front area
- Consult with the provider for questions related to scope of services
- Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
- Complete the registration process
- Verify patient or responsible party's identity, determine method of payment, and collect payments
- Collect insurance information, scan documents, and escort patients to exam room
- Obtain vital signs, patient history, and enter data in the EHR
- Provide guidance to waiting patients on registration, services, and payment methods
- Answer phones, respond to questions, return calls, and complete patient call backs
- Prepare for off-site events as needed
- Put together order supplies, prepare packages, specimens, and mail for shipping
- Assist the provider to obtain specimens for testing and report results to patients
Essential Job Functions Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Tags
Full time,