Job Description

Job Title

• Claims Adjuster/Examiner (HYBRID)

Location

• 1440 Kapiolani Blvd, Suite 950, Honolulu, HI 96814

Salary

• $60,000 - $90,000 (DOE)

Position Type

• Full-time
• Non-exempt / Hourly
• Monday – Friday
• 8:30 am – 5:30 pm
• Hybrid after 90 days – 3 days in office/2 days remote

Reports to

• Senior Claims Manager

Job Description

We are seeking a skilled and detail-oriented Claims Examiner to join our team. This role involves overseeing and managing complex property and casualty claims, including those related to building and structural damage, auto, and workers’ compensation. The ideal candidate will excel at collaborating with third-party adjusters, vendors, and industry experts to ensure claims are handled efficiently and accurately while delivering exceptional service to agents and claimants.

Responsibilities

• Handle Property and Casualty Claims , including structural damage and casualty claims such as auto and workers’ compensation.
• Manage and supervise Third-Party Administrator (TPA) adjusters, outside vendors, field adjusters, and consultants, including CPAs.
• Assess and determine policy coverage for reported claims.
• Evaluate damages to determine appropriate compensation amounts .
• Consult with accountants, architects, engineers , and other experts for specialized evaluations.
• Respond promptly and professionally to claims calls and emails from agents and claimants.
• Negotiate fair claim settlements while maintaining compliance with policies and regulations.

Qualifications

• 2+ year(s) of experience in managing property and casualty claims .or  in a similar role
• Bachelor’s degree or equivalent professional work experience in the insurance industry
• Strong analytical, negotiation, and communication skills
• Proficiency with Xactimate and MS Office/Google Workspace applications
• AIC, CPCU, or other relevant insurance certifications are a plus
• Experiences in the CMP insurance industry preferred.

Benefits

• Medical (PPO), dental (PPO), vision (PPO), and life insurance covered 100% by the company
• Annual bonus performance incentive program
• Paid time off and sick leave
• 10 Annual paid holidays
• 401(k) plan with up to 4% company match
• Fringe benefit redeemable quarterly
• Job-related training reimbursement

About Us

Headquartered in South Korea, DB Insurance is one of the country’s largest and most respected firms, with a rich history dating back to 1962. At DB Insurance USA, we are proud to extend this legacy, offering a wide range of innovative insurance products tailored to meet the diverse needs of our customers. Backed by the strength and stability of a global powerhouse (AM Best Rating: A+, S&P Rating: A+), we combine local expertise with world-class resources to deliver insurance solutions that protect your property, business, and livelihood. With offices across California, Hawaii, New York, and Guam, our dedicated team works to deliver exceptional service, ensuring peace of mind for every policyholder.

Please visit our career page at

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