Call center customer service Job at RemX The Workforce Experts, Knoxville, TN

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  • RemX The Workforce Experts
  • Knoxville, TN

Job Description

Description

RemX is seeking Call Center/Customer Service Reps for On-Site opportunities in Knoxville, TN. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone .

Position Title : Customer Service Agent

Location: Onsite – Knoxville, TN

Pay: 17.00

Hours: M-F 8am-5pm

Job type : Full Time/Contract

Start Date: September 2024

Key Responsibilities

  • Interface with a CRM-based software UI to update payment status
  • Escalate issues to team leads as soon as they are realized
  • Make payments via web portal
  • Make payments via automated payment processing phone system
  • Make payments via conversation with Customer Service Reps at Carriers
  • Keep track of workload and progress each day


Skills & Abilities

  • Pleasant, calm demeanor on the phones
  • Ability to speak confidently
  • Excellent command of the spoken English language


Education & Experience

  • High School Diploma or a minimum of three (3) years in a similar role


For immediate consideration, please email your resume to Andrea.Knodt@remx.com

Apply Now

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Job Tags

Full time, Contract work, Immediate start,

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