Account Coordinator (Marketing & Advertising Agency) - Remote | WFH Job at Get It Recruit - Hospitality, Gilbert, AZ

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  • Get It Recruit - Hospitality
  • Gilbert, AZ

Job Description

We're a mid-sized, full-service B2B marketing communications agency based in Gilbert, Arizona. Our client roster includes 40 companies with revenues of over $1B annually, as well as a variety of other small and medium-sized businesses. We're currently in growth mode and seeking to add outstanding, high-performing, ultra-driven, and highly collaborative team members to our squad.

We're looking for an Account Coordinator with agency experience to join our team. In this role, your ultimate responsibility will be to serve our clients, support our Client Services team, and help move projects through the agency seamlessly. This encompasses daily support and oversight for multiple accounts and projects, including regular communication with clients on status updates, deliverables, performance reporting, competitive intelligence analysis, meetings, and other follow-up items.

Due to the highly collaborative nature of agency work, this position is based in our beautiful Gilbert office (Phoenix Area). However, we understand the need for work-life balance and offer two work-from-home days (or four half days) per month, a solid PTO program, and other great benefits. Additionally, our agency is closed for a week from Christmas through New Year's.

Key Duties and Responsibilities:

- Client Service: Work both behind the scenes and directly with clients to service their marketing needs.
- Marketing and General Support: Support the Client Services team in various tasks.
- Project Management: Manage marketing and creative projects, both traditional and digital.
- Event Management: Oversee event and conference logistics, creative elements, and related items.
- Delivery of Projects: Monitor client projects and make adjustments as necessary to meet clients' goals.
- Problem Resolution: Stay informed on all delegated client activities and ensure they meet set goals and standards.

More Details:

- Conduct regular communication with clients to support their needs and be an active client services resource.
- Plan and manage projects in collaboration with project and account managers.
- Initiate, coordinate, and follow through with client projects to ensure success in timing and quality.
- Represent clients' interests to agency staff, ensuring projects are on-brand and on-message.
- Work with project managers and account services on estimates and change orders.
- Keep clients and the Client Services team updated on all projects.
- Collaborate with account managers and internal staff, including project managers, PR, copywriting, accounting, design, digital, and social media teams.
- Participate in regular account planning meetings and account services meetings.
- Consistently demonstrate the ability to successfully problem-solve whenever challenges arise.

Experience and Skill Sets:

- 1-2 years of proven account service and client management skills in an agency environment.
- Client-facing capabilities to interact with and grow account relationships.
- Ability to manage projects from initial input to completion, including creative briefs, timelines, status reports, etc.
- Ability to aggregate client input and provide substantial value to the creative brief and project input process.
- Ability to function in a fast-paced environment with changing client priorities.
- Proactively make a positive contribution to the team environment.
- Degree in marketing, advertising, journalism, communications, or a related field.
- Competence in independently initiating and executing both online and offline marketing efforts.
- Outgoing personality with the ability to build, maintain, and grow client relationships.
- Ability to thrive in a fast-paced environment, be a self-starter, and learn quickly, thoroughly, and in detail.
- Experience with Workamajig project management software is a plus.
- Ability to react and adjust quickly to changes in the environment.

Our Values:

Over time, we find that employees who live out our values enjoy their experience and stay and prosper over a long period of time with us. We try to live out the following values each and every day:

- People: Each employee, partner, and client deserves to reach their full potential.
- Integrity: Honesty, truth-telling, and transparency must always exist.
- Collaboration: Creating great marketing relies on each stakeholder fully engaging in the process without personal, professional, or relational roadblocks.
- Results: As individuals, we own our successes, the success of our fellow employees, and the success of our clients.
- Evolution: With purpose, as individuals and as an agency, we embrace tomorrow's opportunities through continuous planning, self-assessment, training, learning, and activation.

Compensation and Benefits:

We strive to provide some of the best agency compensation and benefit packages in the greater Southwest region. Our office is located in Gilbert, AZ (just off the Loop 202 expressway) and less than one mile from over 50 restaurants. Our business is all about collaboration, so while we do not currently offer telecommuting, we do offer flex hours depending on the position and clients. Employees can start anytime between 7 AM and 9 AM and finish between 4 PM and 6 PM based on client demands and department structure. We pay for 95% of employees' life, health, and long-term disability insurance. We also offer vision, dental, and a variety of other benefits that employees can purchase. Our kitchen area is stocked with free snacks and beverages, and tuition reimbursement is available. The salary range for this position will vary depending on experience and skills outlined above.
Employment Type: Full-Time
Salary: $ 40,000.00 55,000.00 Per Year

Job Tags

Full time, Temporary work, Christmas work, New year, Remote job, Work from home, Flexible hours,

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